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RISE

Air Tours

Safety management for air tour operations

Commercial air tour operators, flying the same routes with passengers who are not aviation people. Familiar risks are the ones that stop being noticed.

US Part 91.147Canada CAR 702Europe Part-SPOAustralia CASR 138
Risk evaluations in RISE for an air tour operation, including low cloud over a coastal route, a passenger briefing, a gravel strip and complacency on a repeat route, beside a tour aircraft over islands and a pilot boarding on a desert strip

Whatever gets raised goes in the same place.

  • Hazard
  • Near miss
  • Passenger briefing
  • Weather call
  • Incident

Accessible reporting

It comes in from where the work is

Raised between flights, on a phone, in the time a pilot actually has rather than the time a form assumes.

  • Raised from a phone, a tablet or a desktop
  • QR codes wherever the work happens
  • Anonymous submission on any form
See how
An incident report being submitted in RISE about a fuel truck parked near a wingtip, with the submit anonymously toggle switched on

Structured evaluation

One way to judge what comes in

Every report goes through the same process, which matters most where the flying is repetitive: the tenth report of the same hazard is scored the same way as the first, so a slow drift shows up as a trend rather than as a series of shrugs.

  • Severity and probability on one shared scale
  • Controls applied, residual risk recalculated
  • Accepted by somebody with the authority to accept it
See how
A risk evaluation in RISE for aircraft towing at its analysis step, linked to a wingtip strike hazard and scored at a High initial risk level of 12

Systematic resolution

Driven to a close, and proved

An owner, a date and an action plan, held open until the fix has been checked.

  • An owner and a date on every action
  • Verification with evidence before closure
  • One register for everything the operation owes itself
See how
A safety case in RISE verified by Quinn Halloway, with notes that tow lines were painted in Hangar 1 and wing walkers are now required, a photo and the task that did the work attached as evidence

Proactive insight

What the record is telling you

Rates by route, aircraft and pilot, so the pattern in a repeated operation is visible rather than absorbed.

  • Indicators measured from your own records
  • Targets, with a breach notice when one is crossed
  • Ask the RISE Agent in plain language
See how
An unstable approaches indicator in RISE at a current value of 2 against a fleet-wide maximum of 3, charted month by month against that target

Start with FREE ASAP reporting

A free account with the ASAP report form in it. Add your team, change the form to suit your operation, and start collecting reports. No cost, and nothing to change if you ever want the rest of the platform.

A first officer filing an ASAP report on a laptop at the end of a duty day, with the report's anonymous submission toggle and its routing shown beside

Frameworks

Structured around the standards operations are measured against

RISE is built so the evidence lines up with whichever framework you work under, wherever you operate. Which of these applies to your operation is a conversation worth having properly, rather than a question a website should answer.

Links go to the primary source. Verify any requirement against the current text of the regulation or standard.

Discover how RISE can empower your safety program

A guided walkthrough of how RISE handles reporting, evaluation, resolution and insight, with time to talk about how your own operation runs today.