Is RISE suitable for utilities?

Yes. The account is seeded with templates built for utilities, so you open it to a working system rather than a blank slate. From there it is all yours to change: the forms, the audit and inspection templates, and the scoring thresholds, so the system ends up describing how your operation works rather than how somebody else's does.

Will RISE use our industry's language?

Yes. The wording adapts to the industry on your account, and everything you build inside it is yours to word however your operation words it: the forms, the templates and the questions people answer in the field.

Can people report from the field without an account?

Yes. Put a QR code where the work happens and somebody can scan it, fill in the form and submit, with no login and on whatever device they are carrying. Submission can be anonymous, decided by the person reporting at the moment they file it.

What does RISE give us when an auditor asks for evidence?

The record as it was built, not as it was reconstructed. Every report, the evaluation and who accepted the risk, the corrective action with its owner and date, the verification that closed it, and an activity log showing who changed what and when.

Utilities

Safety management for field crews

Water, gas, electric and telecommunications field work. Crews reporting before they leave the site, not at the end of the week.

Book a demo See how

A substation inspection in progress in RISE for Transformer T2 in Bay 3, with a bushings and insulators item marked as a high defect and the findings so far, beside a utility worker in a hard hat and hi-vis looking at a substation transformer through the fence

Whatever gets raised in utilities goes in the same place.

Hazard
Near miss
Incident
Inspection result
Public safety

Accessible reporting

It comes in from the field

Raised at the pole, the pit or the meter, from a phone, in the minute it takes to notice it.

Raised from a phone, a tablet or a desktop
QR codes wherever the work happens
Anonymous submission on any form

See how

Submitting an incident report titled Substation gate left unlocked from the Field Services department, with the Submit anonymously toggle switched on

Structured evaluation

One way to judge what comes in

Every report goes through the same process: risk triaged, severity and probability assessed, a strategy set, and acceptance documented as you go. The same for every crew and every district.

Severity and probability on one shared scale
Controls applied, residual risk recalculated
Accepted by somebody with the authority to accept it

See how

A risk evaluation for a gas main tie-in at its analysis step: an initial risk level of Medium 8, with a linked gas hazard

Systematic resolution

Driven to a close, and proved

An owner, a date and an action plan, chased and held open until the fix has been checked.

An owner and a date on every action
Verification with evidence before closure
One register for everything the operation owes itself

See how

A safety case for an unlocked substation gate at its verification step, with who verified it and when, and evidence attached: a photo of the gate and the task to replace the padlock

Proactive insight

What the record is telling you

Rates by district, crew, asset type and work order, so recurring exposure is visible and attributable.

Indicators measured from your own records
Targets, with a breach notice when one is crossed
Ask the RISE Agent in plain language

See how

A safety indicator counting fleet vehicle collisions monthly from incident reports, on track, with its recent measurements and a current value of three against a target of at most five across all service areas

Everything in the platform

The parts described above are the ones this operation meets first. This is the rest of what an account carries.

Policy

What the operation has committed to, and how it knows it is getting there.

Safety policy
Objectives and targets
Advisories

Reporting

Everything raised across the operation, by anybody, from wherever the work happens.

Report forms
QR code submission
Anonymous reporting

Risk management

Judging what could go wrong, deciding what to do about it, and recording who accepted what.

Hazard register
Risk evaluations
Risk assessments
Control library

Assurance

Checking the controls are working, and driving what you find through to a verified closure.

Internal audits
Inspections
Safety cases
Corrective actions

Promotion

Making sure the people doing the work know what was found and what changed because of it.

Safety promotions
Meeting minutes
Meeting templates

Everything else

The parts that are not one step of the program but sit underneath all of them.

Documents and manuals
RISE Agent
Integrations

What sets us apart

Your forms, your templates, your thresholds

The account arrives seeded with forms and templates built for utilities, so you open it to a working system rather than a blank slate. From there every one of them is yours to change: the forms, the audit and inspection templates and the risk thresholds, with the process around them already built.

A phone app connected to checklists, hazard reports, flights and approvals

Intuitive safety management

Everything in one place, and simple enough that the people closest to the work will actually use it, on any device.

An SMS with nothing in it tells you nothing, and adoption is where most safety software quietly fails.

A form assembled from an owner, a checklist, a due date and verification

Customizable safety processes

Your forms, your risk thresholds, your templates, with an owner, a date, an action plan and verification for closure already around them.

Rigid tools make you work their way; blank ones leave you to invent the process, which is how the spreadsheet happened.

An assistant opened over a list of safety records, answering with a trend chart

Intelligent safety insights

Ask what is trending, where actions are slipping, or what needs attention this week, you'll get answers straight from your own records.

Every safety system can tell you what you stored; making sense of it is the part most solutions still leave to you.

Questions

Questions people ask

Is RISE suitable for utilities?: Yes. The account is seeded with templates built for utilities, so you open it to a working system rather than a blank slate. From there it is all yours to change: the forms, the audit and inspection templates, and the scoring thresholds, so the system ends up describing how your operation works rather than how somebody else's does.
Will RISE use our industry's language?: Yes. The wording adapts to the industry on your account, and everything you build inside it is yours to word however your operation words it: the forms, the templates and the questions people answer in the field.
Can people report from the field without an account?: Yes. Put a QR code where the work happens and somebody can scan it, fill in the form and submit, with no login and on whatever device they are carrying. Submission can be anonymous, decided by the person reporting at the moment they file it.
What does RISE give us when an auditor asks for evidence?: The record as it was built, not as it was reconstructed. Every report, the evaluation and who accepted the risk, the corrective action with its owner and date, the verification that closed it, and an activity log showing who changed what and when.

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